Pre-Purchase Questions
- GENERAL QUESTIONS ABOUT EMPRESS ▸
- What is your support policy?
- What is your refund policy?
- I bought a theme but want to exchange it to another theme you offer.
- Why do you have an annual auto-renewals program for your products?
- How much can I expect product license renewals to cost?
- Can I use a product I purchased on more than one website?
- I can't checkout at empressthemes.com
- INSTALL & SETUP QUESTIONS ▸
- Do you offer theme install or customization?
- On which platforms can I use your themes?
- Can I use your themes if I'm on the WordPress.com Business Plan?
- Do I need the Genesis framework to run your themes?
- Will my new theme interfere with my old theme/Genesis theme?
- CUSTOMIZATION QUESTIONS ▸
- How long will it take to set up my theme?
- Can I change fonts and colors with your themes?
- Which themes are compatible with the Font Customizer plugin?
- Which themes are compatible with the Color Pack plugins?
- Are your themes compatible with affiliate links?