What is your refund policy?

We are proud to be one of the few pre-made theme shops that offers a 14-day, no questions asked, money back guarantee on all products. If you purchase one of our products and request a refund within 14 days from the date of purchase, we're happy to oblige! To request your refund, simply submit a refund ticket at empressthemes.com/contact, and fill out the form as guided.

Additionally, you may also request a refund on product renewals within 14-days from the date of auto-renewal.

A couple important caveats: If you request and receive a refund on your purchase, you’re free to continue using the product, but would no longer be eligible for product updates or email support for it. Note that after 14 days, we are unable to honor refund requests.