The setup issue I'm having isn't listed here.
Not to worry! This section simply features the most common setup questions we receive immediately after customers install their themes. We've got tons more articles about theme setup over in our Theme Support area.
And, be sure to check out Help Desk articles related to your theme, which often list issues specific to that theme.
We also feature an entire collection of the most commonly asked questions/issues related to theme setup.
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If you have searched the Theme Support area and the rest of the Help Desk and still can't find what you need, please submit a support ticket at empressthemes.com/contact!