ISSUE: After theme install, images are wrong size or too small
This is likely to happen if you do not regenerate thumbnails for images on your blog.
Here’s the issue: with your old theme, your blog feed and post pages were set to a particular width. Chances are, that width is not the same as your new <em>press theme. So, images need to be resized to fit the new theme.
Luckily, we’ve included an easy way for you to do this, using the Regenerate Thumbnails plugin (which we package with our themes).
Where the Regenerate Thumbnails prompt lives in your theme Customizer depends on when your theme was released. Follow the titles below to find the instructions that correspond to your theme.
HAYES & PEARL THEMES
1. Go to Appearance > Customize > Images & Retina Support. Scroll down, then click the blue Regenerate Thumbnails button.
2. A new screen will load with information on how regenerating thumbnails works. You can choose to regenerate thumbnails for all images on your blog (the first blue button below), or only for featured images, which are the images that appear on your home page, category, and archival pages (the second blue button below). Note that if you have been creating content for a long time, you may have thousands of images to update. The process can take some time — we recommend letting the process run in one browser window/tab, and open a new one to continue customizing your site. You can also use the Skip regenerating existing correctly sized thumbnails option to prevent resizing images that are already good to go.
3. After clicking the regenerate thumbnails button, a progress bar will load showing you what percentage of images have been resized. Again, keep in mind that if your blog has years worth of images, this may take a little while to complete.
4. Once the process completes, the images on your blog should all be the proper size! That’s it! It’s back to blogging business as usual.
RANIA, PRESIDIO, MIRAMAR, BREVIER, AND ARCHER THEMES
1. Go to Appearance > Customize > Welcome to [theme name]!
2. Click on the blue Regenerate Thumbnails button.
3. A new screen will load with information on how regenerating thumbnails works. Click on the grey Regenerate Thumbnails button.
4. A progress bar will load showing you what percentage of images have been resized. Keep in mind that if your blog has years worth of images, this may take a few minutes to complete.
5. Once the process completes, the images on your blog should all be the proper size! That’s it! It’s back to blogging business as usual.
Still having issues?
Occasionally, it’s possible that previous images you have been uploading to your site have dimensions that are so small, they will not look good with the new theme. In these cases, they may not be resized, because if their proportions are not large enough (especially for Retina displays), the quality will look so poor that the thumbnail regenerator will skip over them. For images that fall into this category, we recommend re-uploading a new, larger image in their place.