ISSUE: Site is printing coding notices and errors in the header, or in the dashboard
Your site is likely printing these messages because your WordPress install is set to debug mode, which is used by developers to get information about where and when things are happening in the theme for troubleshooting and testing purposes. Often, these errors have no impact on the functionality of the theme or your plugins, so simply turning off debug mode will hide the errors.
However, if you're able, it's always a good idea to report the errors to us here at EmPress, in case you've uncovered a bug we need to address in a future product update.
To address these errors and remove them from your site:
1. First, check that you are running the latest version of the EmPress theme or plugin related to the error. Here's how to check that your product is updated. Often, PHP errors that print on your site may be related to an issue we've already resolved with a product update.
2. If your products are updated but you're still seeing the error message, you can report it to us at empressthemes.com/contact. If it's a bug that is related to our products and not a third party plugin, or your host, it will help us ensure they're fixed in future product updates.
Then, to hide the notices from your site, check your plugins and make sure that you don't have any debug or theme check plugins installed, and that none of your plugins have a debug option turned on.
3. We also recommend checking your settings with your web host, to see if they have an option to turn off debug mode. Typically, you can call your hosting provider and ask them to ensure debug mode is turned off for your site.
4. If none of these options are available, you'll need to login to your web hosting account, open the file manager, look for the wp-config.php file, and edit the following line:
define( 'WP_DEBUG', true );
Change true to false to turn off debug mode. If you're not comfortable with this, call support for your web hosting company and ask them to turn off debug mode for your WordPress site. Some will do it for you, but at the very least they will walk you through the steps.